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Ikea

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Job no: 527624
Work type: Full time
Location: Various 多個地點
Job posting date:

Working at the IKEA Group means that you are part of an inspiring, fun and fast-paced environment. We’re the world’s largest home furnishing retailer, with 135,000 co-workers and operations in 43 countries. We offer exceptional career and learning possibilities at IKEA. Our co-workers are encouraged to try different roles, and many change between functions and countries several times in their careers. You can design your own career path according to your development plan and future goals. We believe in every co-worker’s ability to develop. Because as you grow, IKEA grows too.

Shop Sales Leader (Home Furnishing Business)

Job Responsibilities:

  • Actively sales steer to your shop’s top-selling products, prioritized products (e.g. overstock) and IKEA service products in order to maximize sales and long-term profitability
  • Act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback
  • Proactive in finding opportunities and acting on them to maximize sales through understanding customers and the local market and keeping an eye on competition
  • Take full responsibility for ensuring the shop is in excellent shape as new and fully stocked, with the four merchandising basics in place at all times (priced, clean, well assembled and available) and plan the sufficient manpower in the shop
  • Together with your team to focus on putting the customer first in everything the team do within the store, every customer must have a shopping experience that exceeds his or her expectations
  • Together with the Core Area of The Home Manager (CAOTH Manager), take responsibility for the department goals and ensure the action plan is in place and communicated clearly to the team
  • Passionate about the IKEA products and create a high level of knowledge about the products’ features and benefits, and share this with customers and the team
  • Coach and provide on the job training to the team

Job Requirements:

  • Tertiary Education
  • Minimum 3 years' hands-on experience in high volume retail environment with at least 1 years at supervisory level
  • Presentable, organized, energetic and able to lead a team of sales staff
  • Good business sense, assertive and independent
  • Passion in home furnishing and IKEA culture & values
  • Proficient in Microsoft Word and Excel
  • Good command of spoken and written English, Cantonese and Mandarin 

Reporting to the CAOTH Manager, the incumbent will play a key role in the day-to-day running of the retail outlets, management of the sales team and the upkeep of customer service standards. He/She will work closely with the visual display and merchandising teams accountable for the overall stores performance with emphasis on sales achievement.

To understand more about IKEA, please visit our company website at www.IKEA.com.hk

Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purposes only.  It might also be disclosed to our subsidiaries, associates and agencies authorized to process the information for appointment.  The Company will retain the applications of candidates not selected for a maximum period of 24 months after the selection process is finalized.  Our Personal Information Collection Statement (PICS) is available at our career site and can be provided upon request by contacting our Human Resources Department.

Applicants not heard from us within six weeks may consider their applications filed for future reference.

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