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Job no: 527867
Work type: Full time
Location: Quarry Bay 鰂魚涌
Job posting date:

Dairy Farm is a leading pan-Asian retailer operating over 6,500 outlets, and employing over 180,000 people across 11 countries. Dairy Farm’s total annual sales exceeded US$17 billion and has a customer base of over 1 billion consumers across its highly diversified businesses. The Group operates supermarkets, health and beauty stores, convenience stores, home furnishings stores and restaurants under well known brands ranging from Wellcome and Mannings, to 7-Eleven, and IKEA. With such a broad offering and wide geographic reach, we welcome applications from candidates with a passion for retail, and a pioneering spirit to join our expanding team.

Product Owner (Operations & IT)

Product Owner

The Product Owner is responsible for ensuring our digital assets and capabilities across web mobile app, eCRM and programmatic deliver a compelling and engaging user experience that meets the business objectives and provides a point of difference in the market.  Responsible for the product vision and delivery of this.  We are currently seeking a high calibre who is creative, agile and has a passion for developing new experiences and new ways of engaging customers.

Key responsibilities:

  • Development and prioritisation of the product roadmap
  • Management of requirements and roadmap for internal / external development teams
  • Communicating product vision / progress to all stakeholders
  • Management of product quality and delivery


Specifically, the Product Owner has control of the product vision and delivery and works to:

  • Assist the Digital Lead in meeting the core business objectives around consumer adoption and use of any given digital asset
  • Define the product vision and road-map to ensure the development of compelling digital assets across web, mobile and other channels
  • Utilize research of the overall market, of expected users/customers and competitors to develop the product roadmap
  • Monitor the emergence of new technologies and changing customer needs, expectations and behaviour
  • Plan and prioritise product development
  • Develop epics, themes and user stories and align to ensure work focuses on those with maximum value and which are aligned to the product strategy and business objectives
  • Communicate the vision and direction to the development and creative teams with regard to the project and product requirements
  • Responsible for setting, prioritising and evaluating work delivered from outsource partners for the products owned e.g. website and mobile apps
  • Lead planning of product releases and set expectations for delivery of new features


  • Minimum 3 years’ experience as a Product Owner with relevant industry experience
  • Deep knowledge of Agile process and principles
  • Good knowledge and experience of consumer facing digital solutions including websites, mobile apps, eCRM, programmatic and marketing automation
  • Strong analytics and problem-solving skills
  • Knowledge of software development / engineering, ideally with software development experience
  • Creative thinker
  • Good attention to detail with excellent organisational and time management skills

To find out more about Our Businesses and Our People, please visit our website

We are an equal opportunity employer. Personal data collected will be kept and handled confidentially by authorised personnel for recruitment purposes only. We will retain the applications of candidates not selected for a period of no more than 24 months. A copy of our Privacy Policy can be accessed by visiting our Company website.

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