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Job no: 532152
Work type: Full time
Location: Shatin 沙田
Job posting date:

Communication Specialist



We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”. How we realize this vision is based on our shared humanistic values. These values guide our work and build our inclusive, open and honest culture. It’s all based on a spirit of togetherness and enthusiasm. We work hard, but we have fun doing it. We’re always looking for people who share our positive attitude and values.



  • You have minimum 3 years of working experience at Marketing/ Communication/ Public Relations field
  • You have the ability to multi-task in fast-paced environment
  • You are organized, meticulous and proven ability to deliver projects on time and on budget
  • You have a desire to Inspire and Clarify through excellence in communication
  • You have experience of manage and coordinate consumer and media event
  • You have the ability to guide others, manage complex projects and time, act proactively and independently to solve problems and improve the Communication function and our ways of working
  • You are a compelling communicator both verbally and in writing. Ability to communicate confidently and clearly both in Chinese and English
  • You are self-reliant and motivated with a proven ability to work as part of a team as well as independently
  • You have work experience in a customer-centric business
  • You have proven experience of working with/in PR agencies



  • Contribute to all areas of development and execution of communication for our business, working with a sense of togetherness toward common goals for the Corporate & Internal Communication function
  • Work side by side with internal business partners from wide a range of functions to deliver communication and engagement plans that drive awareness, interest, trial and adoption of new initiatives among co-workers or external partners as needed
  • Utilizing deep knowledge of IKEA visual and verbal identity to conceptualize, plan and communicate to co-workers or external partners
  • Lead and support in the development of our communication platform by developing & managing channels that enable people in our business to connect, learn and find inspiration
  • Act as a guardian of the IKEA identity; oversee visuals on communication from our team and share expertise with others to support development of a clear corporate identity for our brands
  • Develop, manage and secure tools that build a strong IKEA tone of voice
  • Proactively guide and support the development of an internal communication matrix in IKEA Stores to collaborate and implement special projects as needed
  • Develop communication competence among our co-workers, contributing and/or leading workshops or onboarding sessions to secure understanding of our tools and brand
  • Establishing and maintaining good relations with the media and connecting all the contacts throughout the year to optimize IKEA publicity coverage. Provide proper message and feedback to media when facing crisis and customer compliance issue in order to reduce the influence of negative brand image to consumers
  • Implement communication productions within agreed timeline with quality to meet the objective of each project. Develop and document project follow up and best practices for various purposes. Manage the budget and have a good sense of ROI
  • Maintain good relationship with agencies and all other business partners in order to coordinate internal communication



  • To establish the IKEA Brand as the preferred choice in home furnishing products and solutions that create a better everyday life for the many people, thereby reaching the IKEA business objectives.



Annual Fixed Bonus, 5-Day Work Week, 17 days Public Holiday, Paid Leave (Paid Annual Leave, 14 weeks Maternity Leave, 5 days Paternity Leave, 1 week Marriage Leave), Employee Medical Coverage, Non-Contributory Retirement Plan, Staff Purchase Discount, Birthday Coupon, Referral Bonus, Excellent Career Path


Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purposes only. It might also be disclosed to our subsidiaries, associates and agencies authorized to process the information for appointment. The Company will retain the applications of candidates not selected for a maximum period of 24 months after the selection process is finalized. Our Personal Information Collection Statement (PICS) is available at our career site and can be provided upon request by contacting our Human Resources Department. Applicants not heard from us within six weeks may consider their applications filed for future reference.

To understand more about IKEA, please visit our company website at

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