yuu Rewards is Hong Kong’s newest, biggest and best rewards club. Launched in July 2020, it has rapidly grown to a membership covering over 50% of the addressable population in Hong Kong. And we continue to grow! The yuu Rewards team is highly energetic and motivated to do the best for our members and partners and we’re always looking out for likeminded individuals to join us on our exciting growth journey.

The successful candidate will sit in the Business Development & Services Team and report to Head of Business Development & Services. This team’s function is to build and manage relationships with yuu Rewards’ insurance partners and ensure delivery of the agreed value proposition and benefits to the partners.

This person will work with the team to drive insurance proposition in yuu Rewards, including helping to manage any interactions between the Insurance Authority and the business, and working with partners to deliver their agreed strategic priorities into the programme.

Key responsibilities:

Technical Representative for yuu Rewards insurance agency:

• Act as the qualified insurance technical representative for the yuu Rewards business
• Handle insurance related tasks which require qualification from Insurance Authority regulatory perspective

Support:

• Support Head of Business Development and Services in developing marketing & engagement plans and coordinating activities between yuu Rewards and our insurance partners
• Manage across retail banners and coordinate with internal teams

Client management:

• Help to manage relationships at all levels within partner organisations
• Ongoing governance and strategic coordination with insurance partners

Marketing & CRM coordination:

• Strategic planning of joint marketing and engagement plans with the partner to deliver towards the agreed roadmap
• Support / facilitate the execution of marketing and CRM initiatives

Insights:

• Work with analytics teams to understand trends in partner data
• Support in delivery of insights and execution of plans arising from insights in key business areas

Requirements:

• University degree
• Qualified for IIQE papers 1 to 3 (or equivalent qualification)
• 3 - 5+ years’ experience in insurance / financial services industry, with exposure to general and / or life insurance
• Loyalty and client management / partnerships experience preferred but not essential
• Strong commercial, communication and interpersonal skills
• A strong team player, proactive, self-motivated and well organized
• Good PowerPoint, Excel and Word skills
• Excellent command of written and spoken English and Chinese
• Candidate with more experience will be considered Partnerships Manager, Financial Services