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Job no: 528235
Work type: Full time
Location: Quarry Bay 鰂魚涌
Job posting date:

Wellcome is the largest and longest established supermarket brand in Hong Kong with an extensive network of over 280 stores. Wellcome is committed to providing one-stop shopping convenience to customers through quality products at competitive prices and friendly service to serve the needs of different customers. We welcome applications from high calibre candidates to join our expanding team.

eCommerce Operations Manager (Fleet)

The Job

  •  Managing eCommerce Own fleet and contractor with over 80 fleets for daily Online delivery and shop and drop (Store home delivery service) operations
  • Coordinating with Online picking center/Stores for all last-mile delivery issues
  • Performing planning and analysis for All eCommerce projects
  • Making recommendations for improvement based on analysis results
  • Initiating and implementing enhancement automation programs for streamlining operations flow and data capturing
  • Responsible for Journey Planning and Strategic Analysis
  • Maintaining the in-house programs related to Fleet operations
  • Handling customer complaints regarding online delivery
  • Implementing the new order fulfillment system for in-store operations


The Person

  • Diploma/ Degree in Operational Research/ Supply Chain Management/ Information System/ Industrial Management;
  • Minimum 5 years of solid experience in the logistics industry especially on B2C business;
  • In-depth knowledge in warehousing, inventory, and distribution;
  • Good communication skills and a good command of both English and Chinese;
  • Good team player with strong project management skills and strong analytical skills;
  • Proficient in MS Offices, especially in MS Access.



To find out more about Our Businesses and Our People, please visit our website

We are an equal opportunity employer. Personal data collected will be kept and handled confidentially by authorised personnel for recruitment purposes only. We will retain the applications of candidates not selected for a period of no more than 24 months. A copy of our Privacy Policy can be accessed by visiting our Company website.

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